The Village Surgery

Timperley Health Centre, 169 Grove Lane, Timperley, Altrincham, WA15 6PH

Telephone: 0161 903 9010

admin.thevillagesurgery@nhs.net

We're open

Complaints

We make every effort to give the best service possible to everyone who attends our practice.

However we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

To pursue a complaint please contact the practice manager Lesley Moore on 01619039010 or email lesleymoore1@nhs.net who will deal with your concerns appropriately. Further written information is available regarding the complaints procedure in the link below.

Complaints Proforma

Complaints Protocol

Online Triage

Prescriptions

Online Appointment Booking

NHS App

Patient Participation Group

Friends & Family Test

Update your patient details

Contact Us

My MFT

Opening Times

  • Monday
    08:00am to 06:30pm
  • Tuesday
    08:00am to 06:30pm
  • Wednesday
    08:00am to 06:30pm
  • Thursday
    08:00am to 06:30pm
  • Friday
    08:00am to 06:30pm
  • Saturday
    CLOSED
  • Sunday
    CLOSED

Useful Links

NHS App
NHS Choices
NHS 111
Patient UK
Arthritis UK
Menopause
NHS A-Z Conditions
Find Local Services
Live Well
SurgeryWeb

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