Access

Changes to how GP services are accessed

Their are now multiple ways of accessing GP services.

Face-to-face appointments are available to all patients where there is a clinical need. You will be asked to first discuss your conditions over the phone or online with a member of the healthcare team to assess what would be most appropriate for you and which practice member would best provide it.

We also offer telephone appointments, and online consultations. These can be convenient and flexible ways to receive healthcare. Where patients need to be seen by a health professional face-to-face, this will be arranged.  If you have a preference about how to access care you can discuss it with your practice.

Following triage, you may be referred, as appropriate, to see a community pharmacist, practice nurse or other qualified healthcare professional who will be able to help with your illness or injury.

Please continue to contact your practice by phone or online to begin with. You will be assessed and offered a phone, or a face to face appointment if you need one.

When your practice is closed you can call 111 or go to https://111.nhs.uk/ for help and advice.

Primary care services are extremely busy and are working hard to treat as many patients as possible.

Access

Timperley Health Centre is accessible to disabled patients. There are disabled parking spaces, wide access doors and disabled toilets, chairs that aid standing, hearing Loop, and large font practice leaflet

The Practice will not discriminate against any woman in her chosen method of infant feeding and will fully support the visitor/patient.

• All mothers will be enabled and supported to feed their infants in the Practice premises.
• Signs welcoming breastfeeding will be displayed in the waiting room.
• The Practice will ensure that its staff members make comfortable arrangements for mothers who would prefer privacy to breastfeed.