Noticeboard

 Phone Problems !

Please be aware we have had telephone problems all day and this is continuing please email the practice instead if you can, admin.thevillagesurgery@nhs.net or try our patient Triage see below for link,  if not please keep trying we only have one line into the practice so unless it is urgent could we ask you delay your call until we get it fixed. From 6.30 this evening Monday 29th November please call 111 if you need medical help we will open our telephones again at 8 am in the morning but are unsure if the problem will be fixed by then so will only have one line coming in so only one call at a time can be dealt with. Your patience on this matter is greatly appreciated .

Why not try our new Patient Triage

You can contact us about a medical, administrative or Acute prescription issues, by clicking here Online Triage  repeat prescriptions can be order online why not register for this service today. Answer a few short questions and we will get back to you within 48 hours. Please do not use this online form for urgent or emergency requests. The submitted forms will only be read during office hours. The forms will not be read on the weekends (Saturdays and Sundays) or on bank holidays. They will not be read Monday-Friday between the hours of 6pm - 8am Please contact 111 during out of hours or 999 if this is an emergency."

 

Due to increased pressure and to free up the phone lines for more urgent matters, From the 1st November patients will no longer be able to order medication over the telephone

You can order via the NHS App if you have a smart phone or online via the NHS weblink :

NHS Medication Log in if you do not have access to the internet you can ask a pharmacy to order for you.

For medication that is not visible on the App or screen (one offs,acute) please email the surgery on:  Admin.thevillagesurgery@nhs.net

From the 1st June 2021 our online appointments will be switched back on, register for our online services call (01619039010) or email reception (admin.thevillagesurgery@nhs.net

Why not try our new Patient Triage

You can contact us about a medical, administrative or Acute prescription issues, by clicking here Online Triage  repeat prescriptions can be order online why not register for this service today. Answer a few short questions and we will get back to you within 48 hours. Please do not use this online form for urgent or emergency requests. The submitted forms will only be read during office hours. The forms will not be read on the weekends (Saturdays and Sundays) or on bank holidays. They will not be read Monday-Friday between the hours of 6pm - 8am Please contact 111 during out of hours or 999 if this is an emergency."

 

Supplementary privacy Notice during Covid 19 outbreak

Privacy Notice

Latest news for our patients on the Coronavirus click link to read

Latest Covid-19 information

Please click on the link below to watch the video of the latest on Covid-19

Latest Covid-19 Information Video

 

 

 Click link below to see information on the new Diabetic Eye screening service

Poster New Diabetic Screening service

The Practice has recently become a training Practice, this means we train Qualified Doctors to become GP's. They have clinics in our practice and see patients. Our Current Registrar is Dr Tristan Brown

GDPR - As you may be aware, data protection legislation is due to be replaced by the General Data Protection Regulation (GDPR) on 25 May 2018. The law aims to give individuals more control over their data and to create consistent rules about how data is handled and stored

The Village surgery has updated its policies inline with GDPR.

Privacy policy _ Privacy Policy

Patients can now email the practice our email address is:

Admin.thevillagesurgery@nhs.net

We have recently started to invite patients in for a Free NHS health Check the criteria is below, it is important to be screened regularly even if you have no out standing problems.

You'll be invited for a free NHS Health Check every five years if you're between 40 and 74 years of age and do not already have heart disease, stroke, diabetes, kidney disease or high blood pressure

Order you prescriptions online, book appointments online, see receptionist for details quick and easy to register for this service.

Here is a link to the inspection report: The Village Surgery CQC report

 

Practice Profile

We are a traditional practice working in a health centre in a suburb of Altrincham.

Our patients are very loyal and we have up to four generations of the same family with a very stable practice population.Or see the accolades in our entry in NHS Choices:

Facts and figures

 

  • 5350 patients
  • EMIS WEB operating system
  • PMS practice
  • Electronic prescribing
  • High QOF achievement
  • Online prescription requests and appointment booking

Potential New Patients

Please check to see if your address is within our Practice boundry? Click the link below and enter your post code

Practice Boundry click here to enter your postcode

Did you know that your pharmacy can offer help and advice on a number of minor ailments, see below:

pharmacys.docx

When We Are Closedclosed_sign

If you need any advice or reassurance you may telephone
NHS 111, you will be directed to the correct healthcare professional for your problem.

Please see below for further help when the Surgery is closed.

Other local services

Whilst your GP surgery is often the first port of call when help is needed, there are many other local services that able to help you directly.

Minor Injuries Unit at Altrincham General Hospital

For minor injuries that do not need A&E attendance, visit or ring Altrincham General Minor Injuries Unit on 0161 413 7705.  Opening hours Monday - Friday, 8am - 8pm and now 10am - 6pm Saturday, Sunday and bank holidays, with last check-in 30 minutes before closing time, for:

  • Burns
  • Scalds
  • Cuts
  • Sprains
  • x-ray shoulders, arms, knees & below within 4 weeks of injury
  • x-ray for foreign bodies in wounds

but please note, they cannot

  • x-ray children aged under 4
  • x-ray hips, chests or skulls
  • x-ray more than 4 weeks after injury

If the above unit is not suitable for your needs and we are not equipped to deal with your injury, try either:

Trafford General Urgent Care Centre, open 08:00 – 20:00, daily 0161 746 2619

Wythenshawe Hospital Accident & Emergency department, open 24/7 0161 998 7070.

Manchester Royal Infirmary Accident & Emergency department, open 24/7 0161 276 1234.

Manchester Royal Eye Hospital Emergency Eye Department, open 08:00 - 20:00 daily, 0161 276 5597

Walk-In Centres at:

Trafford Health Centre Walk-In Centre, Trafford General Hosppital, Moorside Rd, Urmston, M41 5SL

Telephone: 0161 747 4978

Open Monday - Friday 08:00 - 20:00,  Saturday, Sunday and bank holidays 08.:00 - 18:00.

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.  

Help & advice for younger children

You can contact the Health Visiting Team at Chapel Road clinic: 0161 912 5130 for advice about all child health and welfare matters, including specialist advice on weaning, sleep problems and eczema.

The Childrens Community Nurses work in the community with the aim of providing care to your child in your own home, often following a hospital admission or A&E attendance.  They are based at Altrincham General Hospital on 0161 934 8333 and you can contact them directly for advice and management about:

  • Constipation, toileting or bed wetting
  • General asthma advice
  • Eczema management

Trafford Council have lots of information about children’s services here.

Help & advice for teenagers

A number of agencies provide specialist advice for teenagers and their parents. You can find links helping with drug & alcohol issues, mental health concerns, contraception & sexual health and sexual health services.

Sexual Health matters

If you’re worried you may have picked up a sexually transmitted infection or would like a full check-up for reassurance. This is a complete and confidential service. They offer confidential HIV testing too. Please ring to book an appointment or if you’re under 25 some services are drop-in.

Trafford General Hospital - 0161 746 2621
Withington Hospital - 0161 611 4939
Manchester Royal Infirmary - Women 0161 276 5212 & Men 0161 276 5200

Treatment Room Nurses at Firsway Health Centre, Sale

The treatment room nurses originally located at Chapel Road, are now at Firsway Health Centre, M33 4BR.  Appointments can be made by ringing 0300 323 0303 option 1, for:

  • Wound care & dressings
  • Removal of stitches, clips or sutures following surgery or injury
  • B12 injections

If these services are needed but you are housebound, then please ring 0300 323 0303 option 2 for the District Nursing service.

Ear care service at Meadway Health Centre

For ear wax problems that despite regular use of warm olive oil, still require treatment, please book an appointment with the ear care service at Meadway Health Centre, M33 4PP on 0300 323 0303 option 5, for ear assessment and possible syringing or microsuction.  Find more information available here.

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website