Phone Problems !
Please be aware we have had telephone problems all day and this is continuing please email the practice instead if you can, admin.thevillagesurgery@nhs.net or see below and use patient triage, if not please keep trying we only have one line into the practice so unless it is urgent could we ask you delay your call until we get it fixed. From 6.30 this evening Monday 29th November please call 111 if you need medical help we will open our telephones again at 8 am in the morning but are unsure if the problem will be fixed by then so will only have one line coming in so only one call at a time can be dealt with. Your patience on this matter is greatly appreciated
Why not try our new Patient Triage
You can contact us about a medical, administrative or Acute prescription issues, by clicking here Online Triage repeat prescriptions can be order online why not register for this service today. Answer a few short questions and we will get back to you within 48 hours. Please do not use this online form for urgent or emergency requests. The submitted forms will only be read during office hours. The forms will not be read on the weekends (Saturdays and Sundays) or on bank holidays. They will not be read Monday-Friday between the hours of 6pm - 8am Please contact 111 during out of hours or 999 if this is an emergency."
Due to increased pressure and to free up the phone lines for more urgent matters, From the 1st November patients will no longer be able to order medication over the telephone
You can order via the NHS App if you have a smart phone or online via the NHS weblink :
NHS Medication Log in if you do not have access to the internet you can ask a pharmacy to order for you.
For medication that is not visible on the App or screen (one offs,acute) please email the surgery on: Admin.thevillagesurgery@nhs.net
Type 1 Opt out form
Please click this link to print out teh opt out form or call the practice and opt out over the telephone
Type 1 Opt out Form
Information on National Data
From the 1st June 2021 our online appointments will be switched back on, register for our online services call (01619039010) or email reception (admin.thevillagesurgery@nhs.net)
Why not try our new Patient Triage
You can contact us about a medical, administrative or Acute prescription issues, by clicking here Online Triage repeat prescriptions can be order online why not register for this service today. Answer a few short questions and we will get back to you within 48 hours. Please do not use this online form for urgent or emergency requests. The submitted forms will only be read during office hours. The forms will not be read on the weekends (Saturdays and Sundays) or on bank holidays. They will not be read Monday-Friday between the hours of 6pm - 8am Please contact 111 during out of hours or 999 if this is an emergency."
Covid Vaccination Information for Patients
Book or Cancel Covid Vaccination
Latest Covid 19 news
Before getting in touch please see if your question can be answered on our frequently asked questions page as this may resolve your issue much more quickly.
Thank You
Diabetic Eye Screening Changes to the Service
Click on the link below see the changes and privacy notice re your data
Diabetic Eye Screening
Do you work full time no time for an appointment with your GP or nurse mon-fri 9-5 , here is the answer the Traffrord hubs you can book an appointment to see a GP or nurse at another practice after half past 6 week days and at weekends !
click on link below for more info:
The Trafford Hubs
EPS: Electronic Prescription Service
We have moved to Electronic Prescriptions, this means for most Medications you will not need a paper prescription, your prescription will go straight to the Chemist of your choice electronically.
Before this can happen we will need all patients to nominate the chemist where they will be picking up your medication from. Our reception staff will be asking you for this information.
Named Accountable GP
As part of our new contractual requirement for 2015-16, all patients registered with our practice are to be allocated a named Accountable GP.
What does "Accountable mean?" the new contract requires the named accountable GP to be responsible for the co-ordination of all appropriate services required under the contract ad ensure they are delivered to each of those pateints where required, on the patients behalf. However, this does not mean that they will be the only GP who will provide care to that patient.
Will GP pactices write to patients to inform them of their named GP? No. However, practices are required to inform patients of their named GP at the next appropriate interaction.
Can patients choose their own accountable GP? In the first instance, pateints will simply be allocated a named GP. If a patient requests a particular GP, reasonable effort will be made to accomodate their preference.
Do patients have to see their named GP when they book an appointment? No. Patients can and should feel free to see any GP inthe practice in line with current arrangements.
All Patients registered at The Village Surgery have a Named Accountable GP
Ordering Prescriptions online
You can order repeat prescription on-line, please ask at reception how to register for this sevice
Book Appointments on-line
Pleas ask at reception to register for this service
Join Our Patient Participation Group
We are currently looking for patients to join our patient group, The Patient Participation Group (PPG) is a group of patients registered with the surgery who have no medical training but have an interest in the services provided. The aim of the PPG is to represent patients' views and cross barriers, embracing diversity and to work in partnership with the surgery to improve common understanding. Please speak to a member of our reception team if you are interested in joining the group or email lesleymoore1@nhs.net
Need help manageing your Diabetes?
With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.