Changes to how GP services are accessed
Your GP practice is still here for you and continues to provide services, GPs are now seeing more people than they were before the pandemic, but the way you access services may be different in response to the continuing risks posed by high levels of the Covid-19 virus circulating in our communities.
Face-to-face appointments are available to all patients where there is a clinical need. You will be asked to first discuss your conditions over the phone or online with a member of the healthcare team to assess what would be most appropriate for you and which practice member would best provide it.
NHS services continue to have a range of measures in place to keep you safe from COVID-19 including regular cleaning of patient areas and social distancing. Please ensure you wear a face covering to your appointment.
Most GP practices are also offering online consultations and video consultations, as well as telephone consultations. These can be convenient and flexible ways to receive healthcare. Where patients need to be seen by a health professional face-to-face, this will be arranged. If you have a preference about how to access care you can discuss it with your practice.
Following triage, you may be referred, as appropriate, to see a community pharmacist, practice nurse or other qualified healthcare professional who will be able to help with your illness or injury.
Please continue to contact your practice by phone or online to begin with. You will be assessed and offered a phone or video appointment, or a face to face appointment if you need one.
The majority of common conditions can be assessed and diagnosed by your doctor by telephone or video consultation. They are experienced and skilled in doing this. Using technology like this will help to protect you, your family and loved ones - and GP practice staff from the potential risk of the virus.
The use of these digital technologies has been shown to improve patient experiences thanks to the convenience and increased access that they provide.
If you are asked to attend for an appointment in person, please remember to put on your face covering before entering your GP practice – unless you’re exempt. Staff will be wearing masks or visors, or they may be sitting behind a screen.
When your practice is closed you can call 111 or go to https://111.nhs.uk/ for help and advice.
Primary care services are extremely busy and are working hard to treat as many patients as possible.
Pausing Elective Care in Greater Manchester (4/1/22)
Hospitals in Greater Manchester have made the difficult decision to pause some non-urgent surgery and appointments due to the rising impact of COVID-19.
Patients who will be affected by this will be contacted by the hospital as soon as possible.
If you are not contacted by the hospital, please assume your treatment is continuing as planned. There is no need to contact the hospital or your GP practice for this information.
We understand how disappointing this will be for patients who have appointments or procedures affected, especially those who have already waited for some time, and we know people will be worried.
This is a temporary measure, and the aim is to impact the fewest number of patients. The situation will be reviewed on a regular basis so that procedures can resume as soon as possible.
Urgent treatments and cancer operations will continue to be prioritised and hospitals will continue to work together across Greater Manchester to care for patients so that everyone who needs urgent care and treatment, gets it.
Anyone waiting for treatment can find advice and support on the Greater Manchester While You Wait website (whileyouwait.org.uk). Here you will find information and advice on how to manage your physical and mental wellbeing while you wait.
This is a difficult decision and one that has not been taken lightly, but we’ve done it so we can keep people safe, can maintain the very best infection control measures, can make sure we deploy staff to where they’re needed most and can keep looking after people who need urgent and emergency care, including cancer treatment.
We would urge anyone with health concerns to continue to come forward for help and treatment in the usual way, using their local emergency department only for serious illnesses or injuries. A reminder that NHS 111 can help if you have an urgent medical problem and aren’t sure what to do. Call 111 or visit 111.nhs.uk.
Why not try our new Patient Triage
You can contact us about a medical, administrative or Acute prescription issues, by clicking here Online Triage repeat prescriptions can be order online why not register for this service today. Answer a few short questions and we will get back to you within 48 hours. Please do not use this online form for urgent or emergency requests. The submitted forms will only be read during office hours. The forms will not be read on the weekends (Saturdays and Sundays) or on bank holidays. They will not be read Monday-Friday between the hours of 6pm - 8am Please contact 111 during out of hours or 999 if this is an emergency."
Due to increased pressure and to free up the phone lines for more urgent matters, From the 1st November patients will no longer be able to order medication over the telephone
You can order via the NHS App if you have a smart phone or online via the NHS weblink :
NHS Medication Log in if you do not have access to the internet you can ask a pharmacy to order for you.
For medication that is not visible on the App or screen (one offs,acute) please email the surgery on: Admin.thevillagesurgery@nhs.net
Type 1 Opt out form
Please click this link to print out teh opt out form or call the practice and opt out over the telephone
Type 1 Opt out Form
Information on National Data
From the 1st June 2021 our online appointments will be switched back on, register for our online services call (01619039010) or email reception (admin.thevillagesurgery@nhs.net)
Why not try our new Patient Triage
You can contact us about a medical, administrative or Acute prescription issues, by clicking here Online Triage repeat prescriptions can be order online why not register for this service today. Answer a few short questions and we will get back to you within 48 hours. Please do not use this online form for urgent or emergency requests. The submitted forms will only be read during office hours. The forms will not be read on the weekends (Saturdays and Sundays) or on bank holidays. They will not be read Monday-Friday between the hours of 6pm - 8am Please contact 111 during out of hours or 999 if this is an emergency."
Covid Vaccination Information for Patients
Book or Cancel Covid Vaccination
Latest Covid 19 news
Before getting in touch please see if your question can be answered on our frequently asked questions page as this may resolve your issue much more quickly.
Thank You
Diabetic Eye Screening Changes to the Service
Click on the link below see the changes and privacy notice re your data
Diabetic Eye Screening
Do you work full time no time for an appointment with your GP or nurse mon-fri 9-5 , here is the answer the Traffrord hubs you can book an appointment to see a GP or nurse at another practice after half past 6 week days and at weekends !
click on link below for more info:
The Trafford Hubs
EPS: Electronic Prescription Service
We have moved to Electronic Prescriptions, this means for most Medications you will not need a paper prescription, your prescription will go straight to the Chemist of your choice electronically.
Before this can happen we will need all patients to nominate the chemist where they will be picking up your medication from. Our reception staff will be asking you for this information.
Named Accountable GP
As part of our new contractual requirement for 2015-16, all patients registered with our practice are to be allocated a named Accountable GP.
What does "Accountable mean?" the new contract requires the named accountable GP to be responsible for the co-ordination of all appropriate services required under the contract ad ensure they are delivered to each of those pateints where required, on the patients behalf. However, this does not mean that they will be the only GP who will provide care to that patient.
Will GP pactices write to patients to inform them of their named GP? No. However, practices are required to inform patients of their named GP at the next appropriate interaction.
Can patients choose their own accountable GP? In the first instance, pateints will simply be allocated a named GP. If a patient requests a particular GP, reasonable effort will be made to accomodate their preference.
Do patients have to see their named GP when they book an appointment? No. Patients can and should feel free to see any GP inthe practice in line with current arrangements.
All Patients registered at The Village Surgery have a Named Accountable GP
Ordering Prescriptions online
You can order repeat prescription on-line, please ask at reception how to register for this sevice
Book Appointments on-line
Pleas ask at reception to register for this service
Join Our Patient Participation Group
We are currently looking for patients to join our patient group, The Patient Participation Group (PPG) is a group of patients registered with the surgery who have no medical training but have an interest in the services provided. The aim of the PPG is to represent patients' views and cross barriers, embracing diversity and to work in partnership with the surgery to improve common understanding. Please speak to a member of our reception team if you are interested in joining the group or email lesleymoore1@nhs.net
Need help manageing your Diabetes?
With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.