Noticeboard

 Phone Problems !

Please be aware we have had telephone problems all day and this is continuing please email the practice instead if you can, admin.thevillagesurgery@nhs.net or try our patient Triage see below for link,  if not please keep trying we only have one line into the practice so unless it is urgent could we ask you delay your call until we get it fixed. From 6.30 this evening Monday 29th November please call 111 if you need medical help we will open our telephones again at 8 am in the morning but are unsure if the problem will be fixed by then so will only have one line coming in so only one call at a time can be dealt with. Your patience on this matter is greatly appreciated .

Why not try our new Patient Triage

You can contact us about a medical, administrative or Acute prescription issues, by clicking here Online Triage  repeat prescriptions can be order online why not register for this service today. Answer a few short questions and we will get back to you within 48 hours. Please do not use this online form for urgent or emergency requests. The submitted forms will only be read during office hours. The forms will not be read on the weekends (Saturdays and Sundays) or on bank holidays. They will not be read Monday-Friday between the hours of 6pm - 8am Please contact 111 during out of hours or 999 if this is an emergency."

 

Due to increased pressure and to free up the phone lines for more urgent matters, From the 1st November patients will no longer be able to order medication over the telephone

You can order via the NHS App if you have a smart phone or online via the NHS weblink :

NHS Medication Log in if you do not have access to the internet you can ask a pharmacy to order for you.

For medication that is not visible on the App or screen (one offs,acute) please email the surgery on:  Admin.thevillagesurgery@nhs.net

From the 1st June 2021 our online appointments will be switched back on, register for our online services call (01619039010) or email reception (admin.thevillagesurgery@nhs.net

Why not try our new Patient Triage

You can contact us about a medical, administrative or Acute prescription issues, by clicking here Online Triage  repeat prescriptions can be order online why not register for this service today. Answer a few short questions and we will get back to you within 48 hours. Please do not use this online form for urgent or emergency requests. The submitted forms will only be read during office hours. The forms will not be read on the weekends (Saturdays and Sundays) or on bank holidays. They will not be read Monday-Friday between the hours of 6pm - 8am Please contact 111 during out of hours or 999 if this is an emergency."

 

Supplementary privacy Notice during Covid 19 outbreak

Privacy Notice

Latest news for our patients on the Coronavirus click link to read

Latest Covid-19 information

Please click on the link below to watch the video of the latest on Covid-19

Latest Covid-19 Information Video

 

 

 Click link below to see information on the new Diabetic Eye screening service

Poster New Diabetic Screening service

The Practice has recently become a training Practice, this means we train Qualified Doctors to become GP's. They have clinics in our practice and see patients. Our Current Registrar is Dr Tristan Brown

GDPR - As you may be aware, data protection legislation is due to be replaced by the General Data Protection Regulation (GDPR) on 25 May 2018. The law aims to give individuals more control over their data and to create consistent rules about how data is handled and stored

The Village surgery has updated its policies inline with GDPR.

Privacy policy _ Privacy Policy

Patients can now email the practice our email address is:

Admin.thevillagesurgery@nhs.net

We have recently started to invite patients in for a Free NHS health Check the criteria is below, it is important to be screened regularly even if you have no out standing problems.

You'll be invited for a free NHS Health Check every five years if you're between 40 and 74 years of age and do not already have heart disease, stroke, diabetes, kidney disease or high blood pressure

Order you prescriptions online, book appointments online, see receptionist for details quick and easy to register for this service.

Here is a link to the inspection report: The Village Surgery CQC report

 

Practice Profile

We are a traditional practice working in a health centre in a suburb of Altrincham.

Our patients are very loyal and we have up to four generations of the same family with a very stable practice population.Or see the accolades in our entry in NHS Choices:

Facts and figures

 

  • 5350 patients
  • EMIS WEB operating system
  • PMS practice
  • Electronic prescribing
  • High QOF achievement
  • Online prescription requests and appointment booking

Potential New Patients

Please check to see if your address is within our Practice boundry? Click the link below and enter your post code

Practice Boundry click here to enter your postcode

Did you know that your pharmacy can offer help and advice on a number of minor ailments, see below:

pharmacys.docx

In Times of Bereavement

In the unfortunate event that a person has passed away, there are three things that must be done in the first few days;

  • Get a medical certificate from your GP or hospital doctor (this is necessary to register the death)
  • Register the death within 5 days (8 days in Scotland). You will then receive the necessary documents for the funeral.
  • Make the necessary funeral arrangements.

Register the death

If the death has been reported to the coroner (or Procurator Fiscal in Scotland) they must give permission before registering the death.

You can register the death if you are a relative, a witness to the death, a hospital administrator or the person making the arrangements with the funeral directors.

You can use the ‘Register a Death’ page on the gov.uk website that will guide you through the process. This will also explain the registration process for Scotland and Northern Ireland.

Arrange the funeral

The funeral can usually only take place after the death is registered. Most people use a funeral director, though you can arrange a funeral yourself.

Funeral directors

Choose a funeral director who’s a member of one of the following:

These organisations have codes of practice - they must give you a price list when asked.

Some local councils run their own funeral services, for example for non-religious burials. The British Humanist Association can also help with non-religious funerals.

Arranging the funeral yourself

Contact the Cemeteries and Crematorium Department of your local council to arrange a funeral yourself.

Funeral costs

Funeral costs can include:

  • funeral director fees
  • things the funeral director pays for on your behalf (called ‘disbursements’ or ‘third-party costs’), for example, crematorium or cemetery fees, or a newspaper announcement about the death
  • local authority burial or cremation fees

Funeral directors may list all these costs in their quotes.



 
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