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Noticeboard

From the 1st August 2018 we will be open until 6.30 pm

GDPR - As you may be aware, data protection legislation is due to be replaced by the General Data Protection Regulation (GDPR) on 25 May 2018. The law aims to give individuals more control over their data and to create consistent rules about how data is handled and stored

The Village surgery has updated its policies inline with GDPR.

Privacy policy _ Privacy Policy

Patients can now email the practice our email address is:

Admin.thevillagesurgery@nhs.net

We have recently started to invite patients in for a Free NHS health Check the criteria is below, it is important to be screened regularly even if you have no out standing problems.

You'll be invited for a free NHS Health Check every five years if you're between 40 and 74 years of age and do not already have heart disease, stroke, diabetes, kidney disease or high blood pressure

Order you prescriptions online, book appointments online, see receptionist for details quick and easy to register for this service.

Here is a link to the inspection report: The Village Surgery CQC report

 

Practice Profile

We are a traditional practice working in a health centre in a suburb of Altrincham.

Our patients are very loyal and we have up to four generations of the same family with a very stable practice population.Or see the accolades in our entry in NHS Choices:

Facts and figures

 

  • 5350 patients
  • EMIS WEB operating system
  • PMS practice
  • Electronic prescribing
  • High QOF achievement
  • Online prescription requests and appointment booking

Potential New Patients

Please check to see if your address is within our Practice boundry? Click the link below and enter your post code

Practice Boundry click here to enter your postcode

Did you know that your pharmacy can offer help and advice on a number of minor ailments, see below:

pharmacys.docx

Zero Tolerance

The practice supports the NHS policy of Zero Tolerance which defines violence as:

"Any incident where staff are abused, threatened or assaulted in circumstances related to their work, involving an explicit or implicit challenge to their safety, well-being or health".

Violence and aggression towards a person may also be defined as:

"A physical contact with another person which may or may not result in pain or injury. The contact is uninvited and is an attempt to cause harm, injury or to intimidate. Non-physical aggression includes the use of language which causes offence or threatens the safety of a member of staff".

The practice takes a serious view of any incidents of physical and verbal abuse against its employees and will support them, if assaulted, threatened or harassed, so long as the employee is correctly carrying out his or her duties.

Practice Policy:

  • Our practice staff are here to help you.
  • Our aim is to be as polite and helpful as possible to all patients.
  • If you consider that you have been treated unfairly or inappropriately, please ask the reception staff to contact the manager or supervisor, who will be happy to address your concerns.
  • However, shouting and swearing at practice staff will not be tolerated under any circumstances and patients who are abusive may be removed from the practice list.
  • Please help us to help you.


 
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